Shipping and Return Policy
Welcome to 79 Degree, owned and operated by Mycraft Foods Pvt Ltd (GST: 36AAPCM2870E1ZA)
Here is our Return, Refund and Cancellation Policy.
Returns, Replacements & Refunds
We guarantee that we always sell 100% authentic and fresh tea in vacuum-sealed packs (applicable only to
floral teas) to retain aroma, freshness, and flavour to enhance and elevate our customers’ experience.
We are an honest brand yearning to provide the best of the quality products to you. We accept returns and
refunds of tea, gifts, and teaware only under the following circumstances:
1. Wrong Item Delivered: If you are delivered a different item than what you ordered, please contact us
via phone or email. Returns must be unopened, unused, and in original packaging. We will arrange for return
shipping and provide a replacement or full refund.
2. Damaged Product: If you receive a damaged item or the packaging was not sealed properly, please
contact us. We will arrange for the return and issue a replacement or refund.
⚠️ We do not accept returns if the tea’s flavor does not suit your personal taste, as preferences vary widely.
To avoid this, we encourage customers to try sample packs before ordering larger quantities.
Contact Us
For queries, complaints, or returns, please reach out at:
Mycraft Foods Pvt Ltd
Adupa Nivas, Shop-1, Plot-13-20-36/1
Plot-47, Westend Colony, Suncity
Rajendranagar, Hyderabad, Telangana, India
PIN- 500091.
EIC: AAPCM2870E
Phone: +91-83284-57183
Email: mycraftfoods[at]gmail[dot]com


